DMS Software solutions for Technical Services
Focus on work and let us boost your visibility of your technical content
How to increase the visibility of your files
In technical services, customer files and technical documents are often scattered across various systems, including emails, paper formats, and shared drives. This leads to inefficiencies such as time wasted searching for documents, lack of transparency, and problems with information distribution.
With Open Bee’s DMS software solutions, you can optimize the visibility and sharing of your technical information. Our digital platform centralizes all your files in a single, easily accessible location, ensuring full transparency and accessibility for your teams.
Single point for the sharing of information
Save time and follow the progress of your validation circuit. By integrating with your tools, all your documents are centralized in a single digital platform.
Enhanced Document
security
A document management system provides a secure digital repository for your important files, protecting them from unauthorized access and potential loss.
Improved Collaboration Across Departments
Whether you’re working on a project with colleagues from different departments or with clients, the system allows you to share and update documents in real-time.
File your documents easily with Open Bee DMS
DMS Software solutions for your technical team
Centralize your customer files and all of your company’s technical information (contracts, call-out work sheets, acceptance reports, etc.) at a single point.
File all documents exchanged with your customers and employees in an organized tree structure made up of folders and sub-folders.
Protect yourself from the loss of documents and remove the need for paper copies.
Boost the agility of your mobile employees
Make the most of the latest technologies, such as smartphones and tablets, and provide your mobile staff with simple, fast access to the latest document versions : technical manuals, plans, reports, etc.
Have call-out and maintenance work sheets signed directly on mobile devices.
Remove paper from exchanges with your customers!
Optimize customer satisfaction
With Open Bee’s DMS software, you can quickly locate any customer file using our powerful search engine. By accelerating maintenance tasks, call-out responses, and dispute management, your teams can provide faster, more efficient service to customers.
Keep a clear record of all interactions and improve customer relations by ensuring that every file, report, and exchange is securely stored and easily retrievable.
DMS Software for Technical Services
Find out how Open Bee™ solutions can be used to increase the agility of your mobile employees and deploy a high-performance technical Intranet!
Documentation
- Catalogue: Make document management a breeze
With a proven expertise in paperless and workflows operations, we will help you digitizing your document related business processes to gain agility, visibility, scalability and profitability
- DataSheet : Maintain regulatory compliance & improve operational efficiency
To increase operational efficiency and maintain regulatory compliance, automotive businesses must continually innovate and find better approaches …
- DataSheet: Streamline your business processes
Build customised Workflows in minutes using the WYSIWYG drag and drop interface to interact with your business contacts and speed-up document communication, notification…
FAQ DMS Software for Technical Services
How does Open Bee DMS enable quick retrieval of technical documents and data?
Open Bee DMS employs a robust search engine that allows users to swiftly locate specific technical files and information within the system. With intuitive search functionalities, users can easily access the necessary documents, streamlining workflow processes and enhancing overall productivity.
Can Open Bee DMS ensure secure file sharing?
Absolutely, Open Bee DMS provides a secure file-sharing environment, safeguarding your sensitive data from unauthorized access and potential breaches. With its advanced security features, you can confidently share files both internally and externally, knowing that your data remains protected at all times.
How does Open Bee DMS simplify document capture and organization?
Open Bee DMS simplifies document management through its advanced recognition and organization technologies. By leveraging its intelligent document recognition, separation, and extraction capabilities, the software effectively handles various document types, including engineering plans, maintenance manuals, compliance certificates, and management contracts, streamlining accessibility and organization within the system.
What is document digitization in the context of Technical Services?
Document digitization in Technical Services refers to the process of converting physical documents—such as plans, reports, and work orders—into electronic formats. This transformation is typically achieved by scanning paper documents using multifunction printers or scanners. Once digitized, these documents are stored, shared, and processed electronically, ensuring quick access and secure management. For Technical Services, digitization not only reduces paper dependency but also improves workflow efficiency by integrating these digital files into daily operations, helping teams collaborate more effectively and streamline project management.
What is a digital safe, and why is it important for Technical Services?
A digital safe, also known as an Electronic Safe Component (ESC), is a secure online storage space designed to protect and preserve sensitive digitized documents, such as contracts, maintenance logs, and technical reports. For Technical Services, it ensures that critical documents are stored with integrity and can be accessed securely at any time. The digital safe simplifies document management by automating the archiving process, improving data security, and enhancing efficiency. Additionally, it reduces physical storage needs, helping teams focus on high-value tasks while ensuring compliance with long-term document preservation standards.
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