We are delighted to announce that Open Bee, a provider of solutions for document management and strategic information processing, has just been awarded the prestigious ISO 27001 certification for information security management. This achievement testifies to our commitment to the protection of our customers’ confidential data, our constant concern for confidentiality and our desire to ensure a secure environment for our operations. This certification reinforces our position as a reliable and secure company, and demonstrates our commitment to excellence in all aspects of our business.
What is ISO 27001 Certification?
Data protection and information security are major concerns for companies. Document management software publishers like Open Bee, responsible for managing and securing large volumes of sensitive data, face particular challenges in terms of information protection. This is where ISO 27001 comes in.
ISO 27001 provides a comprehensive framework for managing information security within an organization. As a document management company, compliance with this standard enables us to put in place appropriate processes and controls to identify, assess and manage information security risks. It also helps us to protect our customers’ sensitive data, prevent security breaches and guarantee the confidentiality, integrity, and availability of critical information.
Obtaining ISO 27001 certification is the result of a rigorous process to which our company has submitted itself. This international standard requires a thorough assessment of all aspects of information security management, from governance to operational controls. We have worked closely with information security experts to implement the best practices and security measures necessary to meet the requirements of the standard.
Which areas are certified?
The Information Security Management System (ISMS) scope covers all our services. This includes customer support, development, production and operational maintenance of Open Bee’s hosted document dematerialization platform and its white labels.
We would like to share with you some important details on the areas covered by this certification:
- Customer support: The dedicated customer support team is committed to providing quality assistance at every stage of interaction with the platform. Whether it’s answering queries, resolving technical issues or providing guidance on how to make the most of our solutions, customer support is an essential resource. ISO 27001 certification ensures that our support processes comply with strict security standards. Customer data is treated with the utmost confidentiality, for specific and precise purposes.
- Development: Innovation is at the heart of our approach to development. ISO 27001 certification underlines the conformity of our development methods with international standards, guaranteeing the reliability, security, and performance of our solutions.
- Go-live: The go-live phase plays a crucial role in guaranteeing platform availability. With ISO 27001 certification, customers are assured of our ability to deploy and operate the solution professionally and transparently. This rigor in our production practices enhances the user experience.
- Operational maintenance: Security updates are deployed to maintain the security and stability of the platform and reinforce its resilience against new threats. This means you can work with complete peace of mind, safe in the knowledge that our teams are watching over the platform’s smooth running.
Benefits for our customers
By working with an ISO 27001-certified company, our customers can rest assured that their confidential information is handled and stored securely. In addition, certification ensures that we have robust policies and procedures in place to prevent security incidents and respond effectively in the event of an emergency. This reinforces our customers’ confidence in our ability to protect their interests.
ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS). It defines the requirements that an ISMS must meet. By building a dynamic and effective ISMS over the long term, security measures will be tailored to your business. Unnecessary security measures, tools and ineffective defense technologies will be eliminated, and you’ll also avoid the financial losses and penalties associated with information breaches.
How does certification guarantee information security?
Different categories of data
As part of the ISMS (Information Security Management System), there are different categories of data that are processed and require particular attention.
- Personal data, which refers to information that directly or indirectly identifies an individual. This data includes items such as names, addresses, telephone numbers and financial information, and its processing is regulated by privacy laws.
- Corporate data, which encompasses internal information relating to the organization’s operations and activities. This can include data such as strategic plans, confidential financial information and internal documents.
- Customer data, which refers to information specific to a company’s customers, such as purchase histories, preferences, contact details and interactions with the company.
The management and protection of these different categories of data requires appropriate security measures to guarantee the confidentiality, integrity, and availability of the information, in line with the objectives of the ISMS.
Compliance with regulations and legal requirements
ISO 27001 compliance helps document management publishers meet legal and regulatory data protection requirements. By implementing appropriate security controls, companies are able to comply with data protection laws, such as the General Data Protection Regulation (GDPR) in Europe. This avoids financial penalties and preserves customer trust.
Effective risk management
ISO 27001 encourages the identification and assessment of information security risks. By using a risk-based approach, companies can implement security measures to mitigate these risks. It also enables them to make informed information security decisions, allocate resources efficiently and prevent costly security incidents.
Also to be discovered
Accounting and HR departments in the transportation industry
A commitment to continuous improvement
Achieving ISO 27001 certification marks a continuation of our commitment to information security, with the guarantee of a continuous improvement process. We continue to invest in cutting-edge technologies, our staff are trained in security best practices, and we update our control processes to keep pace with constantly evolving security threats.
Information security is a shared responsibility, and we are committed to working closely with our customers and partners to ensure the highest levels of security.
We will continue to invest in information security and maintain the highest standards of protection for our customers’ sensitive data. This certification is a testament to our commitment to excellence and trust, and we are proud to be one of the ISO 27001 certified companies.