Please complete the form below to submit your support request. Your ticket will be considered within 48 hours.
Informations about our support service
- Privacy : The issue you report will not be viewed by other users. They will only be viewed by Open Bee staff for debugging purpose.
- Tracking : Each issue will be circulated and handled inside Open Bee. You will get a ticket number to better track down the status of your request and communicate with Open Bee staff.
- Notification : You will receive email notification when we need you to provide us with more information or when the problem is solved.
Reminder within 4 hours for urgent incidents
Technical assistance provided by support engineers
Grip away from your computer stations
Submission and track incidents online
Technical knowledge base accessible 24 h / 24 , 7 d / 7
Provision of updates , upgrades and software patches